FAQ - Frequently Asked Questions

Frequently Asked Questions

📦 Shipping

How long does shipping take?
Orders ship within 1–3 business days. Delivery to the US takes 7–15 business days.

Do you offer free shipping?
Yes! Free shipping on all orders over $100. Orders under $100 ship for $5.99.

Do you ship internationally?
Yes, we ship worldwide. International delivery takes 15–30 business days.

👕 Products

What sizes do you carry?
All jerseys are available in S, M, L, XL, 2XL and 3XL.

Can I personalize my jersey?
Absolutely! Add your name and number for just +$10. Select the personalization option on the product page and we will contact you after your order for the details.

Are the jerseys authentic?
Our jerseys are high-quality fan versions, perfect for wearing to games, watching parties, or everyday use.

🔄 Returns

What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn and in original condition.

Wrong size? Can I exchange?
Yes! Email us at passossports@gmail.com with your order number and we will sort it out.

💳 Payment

What payment methods do you accept?
We accept all major credit cards, debit cards, PayPal, and Apple Pay / Google Pay at checkout.

Is my payment information secure?
Yes, 100%. Our store uses SSL encryption and all payments are processed securely through Shopify.

❓ Still have questions?

Email us anytime at passossports@gmail.com — we usually respond within 24 hours.